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Těšínské slezsko

Těšínské Slezsko Region Card - General Terms and Conditions

I. Basic Provisions

1.1

These General Terms and Conditions of the TĚŠÍNSKÉ SLEZSKO REGION CARD System (hereinafter referred to as the “Terms”) govern the rights and obligations of Cardholders when using the services of the Acceptance Points under favourable terms as specified on the Information Channels of the TĚŠÍNSKÉ SLEZSKO REGION CARD as well as the mutual rights and obligations of the Operator and Cardholders when dealing with the Card and administration of the TĚŠÍNSKÉ SLEZSKO REGION CARD System.

1.2

The Operator is the Regional Council of Development and Cooperation based in Třinec, Company ID No.: 44741031, with registered office in Třinec, Družstevní 294, which operates and administrates the TĚŠÍNSKÉ SLEZSKO REGION CARD System.

1.3

The Cardholder is a natural entity, to whom the Card has been issued by the Operator either directly or through a Distribution Point and who has been authorized to use the card in the agreed manner.

1.4

The contractual relationship that is subject to these Terms, arises between the Operator and the Cardholder upon the Cardholder’s receipt of the Card, or his/her legal representative, at the Distribution Point. By accepting the Card, the Cardholder expresses his/her consent to the Terms hereof and agrees to comply with them.

1.5

For the purposes of these Conditions, the following shall mean:

The TĚŠÍNSKÉ SLEZSKO REGION CARD System (hereinafter also referred to as “TSRC”) is a marketing system based on the creation of favourable terms for the use of services at Acceptance Points for Cardholders and in the marketing presentation of Acceptance and Distribution Points participating in the TSRC System;

The discount card is a device equipped with a unique number and bar code in the format of a common payment card, with which the right of the Cardholder is connected to the use of services of Acceptance Points under favourable terms, which every Acceptance Point has committed itself to under a public promise that is considered the public presentation of the Acceptance Point in the Information Leaflet and on the Information Portal;

A Distribution Point is an entity participating in the TSRC System presented in the Information Leaflet or on the Information Portal, which, on the basis of an agreement with the Operator, is authorized as a representative of the Operator to offer and issue Cards to interested entities;

An Acceptance Point is an entity participating in the TSRC System presented in the Information Leaflet or on the Information Portal, which, on the basis of an agreement with the Operator, has committed itself to provide its services to the Cardholder under favourable conditions as specified in the Information Leaflet or on the Information Portal;

TSRC Information Channels are any sources of information about the TSRC System in paper or intangible form published with the consent of the Operator, in particular, the Information Leaflet and Information Portal;

The Information Leaflet is a publication issued by the Operator always at the beginning of the contractual period, which contains basic information about the area in which the TSRC System is operated, information about the TSRC System, about terms and conditions and ways Cardholders can take advantage of the benefits, and about the services of individual Acceptance Points;
The Information Portal is the internet subpage of the website www.tesinskeslezsko.cz administered by the Operator, which contains data similar to the Information Leaflet, however, it is continuously updated.

II. Rights and Obligations of the Cardholder

Těšínské Slezsko Region Card.2.1

Each Cardholder, who presents the Card when arranging the provision of a given service at the Acceptance Point or when paying for the provided service at the Acceptance Point, has the right to use the service rendered by the Acceptance Point under favourable conditions as specified in the Information Channels of the TSRC.

2.2

The Cardholder acknowledges that the Card is not transferable and rights associated with it only apply to the Cardholder, to whom the card was issued. The Cardholder is obliged to refrain from any action with the intention of circumventing the principles of non-transferability of the Card, in particular copying the Card, altering the Card or other interference with the integrity of the Card. Entitlement to discounted services only available to Těšínsko Slezsko Region Card holders.

2.3

The Cardholder is obliged to retain the Card to avoid its loss, damage, destruction or theft. The Cardholder is obliged to report each loss, damage to functionality, destruction or theft of the Card to the Operator.

2.4

The Cardholder is obliged to use the Card only for the purposes it is intended for in accordance with the Terms hereof.

2.5

Price terms of the issuance of a Card, as well as the conditions under which the Card is issued to the Cardholder free of charge, are listed on the Information Channels of the TSRC. If the Cardholder discovers that a Card was issued to him/her in conflict with the above stated Terms, he/she is obliged to immediately notify the Operator of this fact.

III. Legal Relations for Using Services

3.1

The legal relation within the scope of the provision and use of services always arises exclusively between the Acceptance Point and Cardholder. The Operator assumes no responsibility or liability for the quality or regularity of performance of the obligations of the Acceptance Point towards the Cardholder, or for compliance with the conditions to provide services in accordance with the promise of the Acceptance Point stated in the Information Leaflet or on the Information Portal.

3.2

The Cardholder acknowledges that in the period from the issue of the Information Leaflet to the moment of using the services of an Acceptance Point by the Cardholder, changes may arise in the list of Acceptance Points, or temporary interruption of the provision of the services thereof, or changes in the conditions of their advantages. Current information concerning Acceptance Points and the functionality of the TĚŠÍNSKÉ SLEZSKO REGION CARD System is published by the Operator on the Information Portal.

3.3

The discount is normally provided from the basic price, unless specified by the provider otherwise. The discount can not be applied to already discounted prices.

IV. Blocking Cards, Issuing Duplicates of Cards or New Cards

4.1

The Operator has the right to block a Card, if

  1. The Cardholder commits prohibited conduct as described in Section 2.2,
  2. The Cardholder violates the obligations laid out in Section 2.4 and thus incurs damages to the Operator or third parties,
  3. The Operator finds out that loss, damage to functionality, destruction or theft of the Card have occurred or
  4. The Card has expired.

4.2 Blockage of the Card is understood as the temporary or permanent removal of the active functions of the Card from the TSRC System. The Cardholder of the blocked Card is obliged to immediately return the Card to the Operator without undue delay, unless it is impossible with respect to the reason for blocking the Card

4.3

In case of blocking a Card pursuant to point 4.1, letter a), b) or d), the contractual relationship between the Operator and Cardholder governed by the Terms hereof shall be cancelled. The Cardholder is not entitled to compensation in such case of cancellation.

4.4

In case of blocking a Card pursuant to point 4.1, letter c), the Operator shall issue a duplicate of the Card upon the request of the Cardholder, provided the Cardholder returns the original Card to the Operator, or a new Card, if the Cardholder is not able to return the original Card to the Operator.

V. Protection of Personal Data of the Cardholder

5.1

The Cardholder, who has stated his/her personal information in the application for the issue of a Card, expresses his/her acceptance with these Terms and grants his/her consent to the Operator to process his/her personal data stated in the application for the issue of a Card in accordance with the provisions of Section 5 et seq. of Act No. 101/2000 Coll., on the Protection of Personal Data, as amended (hereinafter referred to as the “Act”).

5.2

For handling the personal data of the Cardholder, the Operator stipulates the following conditions:

  1. definition of personal data: name, surname, year of birth, postcode, details of electronic contact for electronic mail, telephone contact number;
  2. purpose of data processing: exercise of rights and obligations arising from these Terms, statistics of using services through the Card, evaluation of the functioning of the TSRC System and its improvements, evaluation of the quality of services of Acceptance Points and their improvements, feedback between individual entities of the TSRC System;
  3. means and method of processing personal data: automatically and manually in electronic and printed form;
  4. period, for which the consent has been granted: 5 years from the issuance of the Card;
  5. individuals, to whom the personal data can be made accessible: the Operator.

5.3

The Cardholder has the right to access his/her personal data, the right to amend his/her personal data, as well as other rights pursuant to Section 21 of the Act. The Cardholder has the right to revoke his/her consent to processing personal data in writing at any time whatsoever.

5.4

Through the Acceptance Point, the Operator reserves the right to ask the Cardholder to prove his/her identity with a valid document with the purpose of verifying the validity of the Card. In case the Cardholder refuses to do so, the stated discount does not have to be granted.

5.5

The Operator has the right to use the details of the electronic contact of the Cardholder for electronic mail with the purpose of distributing commercial communications concerning the TSRC. When sending each message, the Operator is obliged to allow the Cardholder to refuse to grant consent for such use of his/her electronic contact in a simple manner, free of charge or on behalf of the Operator.

VI. Final Provisions

6.1

The contractual relationship between the Operator and Cardholder governed by these Terms ends with the expiration of the contractual period, which is always the period of 1 year from 1 November to 31 October.

6.2

During the validity of the specific edition of the Card (1 year) it is possible to issue only one Card to one Cardholder. Thus it is not possible to issue more than one Card per name.

6.3

The laws of the Czech Republic apply to the contractual relationship governed by the Terms hereof.


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Těšínské Slezsko

Těšísnké slezsko